IPFSAPH portal user survey summary

Conclusion

Overall, the survey response indicates a positive interest in the portal. While this can be expected to some degree from users that take the time to fill in a survey, 500 responses to the survey in 2 months is a good response rate in comparison to other surveys of FAO information systems*. 

The high response rate to the Spanish version of the survey is also a positive sign of the interest in portal in Spanish.

The survey also indicates a wide range of users from both government agencies and private sector, with about half of respondents working as Food technologist/Food safety specialists, Veterinarian/Livestock production specialists and Researchers or scientists. It appears that the majority of respondents to the survey can be considered “regular users” of the portal (two-thirds reported using the site daily, weekly or monthly, similar to reporting in a large FAO web site survey).

The survey also provided valuable feedback in identifying areas of improvement in both functionality and content.

Questions about the survey can be addressed to IPFSAPH@fao.org

*See page 31 of “Auto-Evaluations Conducted in 2004: Process, Results and Lessons Learned” at http://www.fao.org/pbe/pbee/common/ecg/202/en/Report_on_Auto_Evaluation_in_2004___draft.doc which lists the response rate of surveys carried out at FAO in 2004.

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